Frequently Asked Questions

Everything you need to know about your CYMBIOTIKA experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-7 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, CYMBIOTIKA is committed to ethical fashion. We use organic cotton, recycled polyesters, and eco-friendly dyes across our entire seasonal collection.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.